FormFire Blog

Archive for the ‘Office Productivity’ Category

How Insurance Quote Engine Software Can Improve Customer Experience

Let’s face it: Within the health insurance industry, it can be challenging to provide great customer experiences. Customer experience refers to how customers engage with your brand through every stage of the customer journey, from quoting to enrollment to ongoing management. According to a Zywave whitepaper, nearly one in four Employers are unsatisfied with their Read More

How to Be a Broker That Clients Never Want to Leave

As a health insurance Broker, client retention is an important, if not the most important, aspect of your business. From a cost perspective, retaining clients is five times cheaper than acquiring new ones, according to an Invesp survey. In order to retain clients, you need to provide consistent value and positive experiences to the Groups you Read More

What Brokers Can Do Each Quarter to Prepare for Open Enrollment

For most health insurance Brokers, their busy open enrollment season starts well before November. Brokers who approach open enrollment like a marathon, rather than a full-on sprint, tend to quote more business, stay organized and experience less stress during busy season. By preparing for open enrollment year-round, Brokers can also better serve their Groups by Read More

5 New Year’s Resolutions for Health Insurance Brokers

What’s your New Year’s resolution? Whether it’s to streamline processes or provide more quotes, as a health insurance Broker you’re likely starting to set goals for 2019. Looking ahead to the new year, there are probably a few areas you can improve upon to have an even more profitable year. FormFire rounded up five New Read More

4 Marketing and Sales Strategies for Health Insurance Brokers in 2018

The best Broker in the business won’t be successful if people don’t know about his or her services. A good marketing strategy can help you reach a wider audience of potential customers, which can include everything from educating Employers to investing in new software to improve your services. Here are four ways that you can Read More