A Unique Set of Features
FormFire brings the tools to improve your conversion rates

Intelligent Interview System

Medical Health Questionnaire

FormFire’s unique Medical Health Questionnaire (MHQ) is unlike any you’ve seen on paper. Rather than listing dozens of overlapping questions and hundreds of medical questions, our MHQ walks through a series of specific medical questions as an underwriter might, collecting details as necessary.

As employees indicate a yes, MHQ knows to go back and collect specific details about those yes answers. Details that overlap are automatically populated into related questions. For example, if an employee indicates they take medication for a specific condition, those details will automatically be available when asked about medications.

Medication Database

FormFire maintains a list of all FDA approved medications and dosages and links them back to associated medical conditions, saving employees time and ensuring proper medication information is entered.

If an employee is entering details about a spouse’s medical condition and recalls that they take a medication but not the specific name, the employee can view a list of commonly taken medications for that condition. A “not sure” on a paper application can now be a specific medication.

Industry-Leading eSignature

As an employee moves through the interview, all required fields are marked. However, we realize an employee may not have all details and may have to come back later. For that reason, prior to signing, the employee’s data goes through a customized error check. Any missing or inconsistent information can be corrected here, without having to go back through the entire interview.

Ensuring the information sent to carriers is consistent and complete reduces the number of calls back to brokers or employees themselves, saving time and aggravation and providing more accurate quotes.

Form Mapping

For carriers requiring their own applications, FormFire’s Mapping Engine ensures the data collected in the Interview is properly populated onto specific applications as if the employee completed the form themselves.

Required Info – No More, No Less

FormFire’s Mapping Engine only places the information required by each form. For instance, while employees can provide a full medical history, if a given form only requires five years worth of history, only the medical information of the past five years and related info will appear on the form.

Extra Info – Neat and Organized

The Mapping Engine places any information that will fit on the form itself. However, if an employee provides more information than what will fit on the form, it is moved to an addendum sheet (or sheets) and indicated on the form.

The addendum sheets are organized by dependent and medical condition, making it easier for underwriters to interpret. Often, our addendum format is preferred over the forms themselves.

On Demand

FormFire maps tens of thousands of forms per day. Our distributed mapping technology ensures you’ll never be waiting more than a few seconds for a form to be created. Also, our proprietary file system keeps track of every form ever created.

Intelligent Business Reports

Digitizing medical information allows a level of business intelligence not possible with paper. For carriers, view a group medical summary allowing you to quickly judge risk. For brokers, see which groups are renewing, which should be renewing, and provide your customers with a better picture of their group’s health.

Activity Reporting

See which groups are coming up for renewal, which employees are complete or updating.

Medical Condition Summaries

Medical summaries can improve an underwriter’s ability to rate a group and explain to a broker or employer why a group is rated a certain way. Such a summary could even be the basis of a corporate wellness plan.

Understand your Business

With FormFire, you can have an insight into your business never possible with paper.

Information Preloader

Using FormFire’s Information Preloader, you can populate as much or as little of a group’s information as you like – everything short of medical information. This means that employees will spend even less time entering information online and you’ll be providing a better service to your customers.

Excel-based

The preloader is very easy to use. It is based off a simple excel spreadsheet. Even so, it will still do some up front error checking for you, indicating duplicates and invalid data. Upon uploading, further error checks look over the data.

Seamless

Employees still are able to create their own accounts, so there is no need to distribute usernames and passwords which is both insecure and difficult to manage. After the employee creates their account, a check is performed and any preloaded data is loaded into their account.

Customized Landing Pages

For brokers who wish to provide their own landing page on FormFire, we offer fully customizable branded pages. These are fully integrated with the interview but allow brokers to add a custom message. And because they are fully integrated, welcome letters and communications are automatically updated to reflect the broker’s custom branding.

Be Proud of your Team

With a branded broker portal, you can display pictures and contact information of your team. On the main landing page, the whole team can be shown. And after logging in, employees and employers are greeted with their specific team members.

Display a Video Greeting

If you would like to show a custom commercial or greeting for your agency, we will host that and make it available for each employee. We can even set it to pop up automatically for each employee.

Add a Custom Message

Whether you choose to display a custom video, you can easily change the text of the landing page – even display a link to your own website.

Integrated Survey System

For brokers who wish to add questions beyond the standard interview, we offer the Integrated Survey. This fully customizable survey can be displayed before or after the interview for all or specific groups.

Customizable

Ask free-form text questions, radio, multiple option questions and more using the intuitive graphical interface. Surveys can be created ahead of time and assigned to any employer you wish at any time.

Complete Reporting

All answers are stored and available for on-demand viewing or summary reporting.

Quote Engine

Using FormFire’s Quoting Engine, brokers can gather street quotes from participating carriers using basic demographic info. Depending on connection level, the data can be reformatted to feed carrier quoting systems via spreadsheet or to pull back real-time formatted quotes.

OpenShelf

FormFire’s new OpenShelf™ is the best choice when selling online!

It’s a broker-controlled, private, carrier-independent online marketplace.

Provide your groups a complete shopping experience with side-by-side plan comparisons and employer contribution calculator.

Fits a variety of product and funding designs:

  • Defined Contribution
  • Traditional
  • Self-funded
  • Community Rated

Auto Error Check

As an employee moves through the interview, all required fields are marked. However, we realize an employee may not have all details and may have to come back later. For that reason, prior to signing, the employee’s data goes through a customized error check. Any missing or inconsistent information can be corrected here, without having to go back through the entire interview.

Ensuring the information sent to carriers is consistent and complete reduces the number of calls back to brokers or employees themselves, saving time and aggravation and providing more accurate quotes.

How FormFire Works for You

Learn why FormFire is the ideal solution for insurance brokers

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